Hardware-as-a-service (HaaS) is gaining momentum across a variety of industries. Many of the early adopters of HaaS are in robotics, offering robots-as-a-service (RaaS) to decrease barriers to entry and improve overall value to customers. Others offer machine-as-a-service (MaaS), device-as-a-service (DaaS), or equipment-as-a-service (EaaS).
Some companies pitch outcomes more than assets, offering data-as-a-service or platform-as-a-service models. From network-as-a-service to facades cleaning; managed service providers (MSPs) to managed security service providers (MSSPs); and autonomous construction equipment to diagnostic sensors and 3D printers, these companies are on the cutting-edge of their fields.
This post is part of a series about modern hardware companies, their business models, and the future of HaaS. For more, see posts from early and late November, early and late December, early and late January, and early February.
Dexory builds autonomous mobile robots and AI-powered analytics platforms that help warehouses and logistics hubs operate with full, real-time visibility. Its robots scan up to 10,000 pallet locations per hour, capturing 3D data that feeds directly into DexoryView, a live digital twin of the facility. The system visualizes inventory, identifies space inefficiencies, and delivers actionable insights for logistics teams. With its full-stack approach—combining robotics engineering, computer vision, and data intelligence—Dexory delivers a seamless automation platform that reduces manual stocktaking, boosts accuracy, and optimizes warehouse performance.
The company operates on a hybrid Hardware-as-a-Service (HaaS) model. Customers pay a monthly subscription fee that includes robot deployment, access to the DexoryView platform, maintenance, and remote performance monitoring. This Robotics-as-a-Service structure eliminates large upfront costs and ensures continuous value through real-time data and AI-driven optimization. By bundling hardware, software, and ongoing service into a single subscription, Dexory allows clients to scale automation flexibly while benefiting from continuous updates, remote support, and guaranteed system uptime.
“Our mission is to make warehouse visibility instant, intelligent and effortless,” says founder and CEO Andrei Danescu. “We are unifying autonomous robots with real-time data insights and digital twin analytics. This comes through a seamless subscription model, giving users a living, learning system that evolves alongside their logistics operations. It's removing complexity, compounding efficiency and enabling perfect execution over time.”
Lumafield
Lumafield builds high-resolution, industrial-grade X-ray CT scanners that let engineers see inside physical products without destroying them. Its compact Neptune and Triton systems combine plug-and-play hardware with cloud-based software for 3D inspection, defect detection, and CAD comparison. Customers can visualize internal structures, measure tolerances, and catch issues like porosity, warping, or missing components early in the development cycle. The system is built for accessibility—requiring no dedicated lab or imaging specialist—and is used across industries like consumer packaged goods, aerospace, electronics, medical devices, and advanced manufacturing.
The company operates on a hybrid CapEx and recurring revenue model. Customers can purchase or lease Lumafield scanners (a standard package starts around $75K/year), with ongoing subscriptions to its Voyager software platform. This cloud suite includes collaboration tools, dimensional analysis, AI-powered insights via Atlas, and centralized data management. Additional seats and software modules are available for larger teams. By reducing CT scan costs and setup complexity, Lumafield makes a once-specialized technology available to engineers across the product lifecycle.
Sanctuary AI
Sanctuary AI is developing general-purpose humanoid robots designed to address global labor shortages by performing a wide variety of tasks—especially those that are dull, dirty, or dangerous. Their core technology includes Phoenix, a humanoid robot engineered for dexterity, fine manipulation, and industrial-grade tasks; and Carbon, an AI control system that mimics human cognitive functions such as sight, sound, and touch. By integrating advanced tactile sensors, machine learning, and reinforcement learning in simulation, Sanctuary AI aims to create robots that can interact with the physical world much like humans do. The company envisions its robots being deployed across industries such as manufacturing, logistics, healthcare, and retail, providing scalable automation solutions to meet increasing labor demands.
Sanctuary AI pursues a service-based deployment model often described as labor-as-a-service (LaaS), in which customers access humanoid robots as part of a managed service rather than buying them outright. Businesses engage Sanctuary AI through contracts that typically bundle hardware deployment with ongoing AI software updates, maintenance, and operational support, so the robots can keep improving as the underlying models and capabilities advance. The offering is positioned to scale with customer needs, allowing organizations to introduce robotic labor gradually and align deployments to their specific tasks and environments instead of making large upfront capital purchases.
AvidWater
AvidWater delivers integrated irrigation infrastructure and automation to help growers boost crop yields, conserve water, and reduce labor costs. Their offering combines hardware—pump and valve controls, pressure and flow monitoring, weather stations, and soil moisture sensors—with smart scheduling software, satellite imaging, and agronomic services. These components work together to create a responsive system that adjusts irrigation based on real-time field conditions and crop needs. AvidWater’s in-house crews handle end-to-end implementation, from custom irrigation design and hardware installation to environmental control and fertigation system setup.
The company’s “Irrigation-as-a-Service” (IaaS) model bundles all this into a single annual fee. Under this structure, AvidWater retains responsibility for system design, equipment installation, monitoring, maintenance, and weekly irrigation schedules developed by certified agronomists. Growers receive real-time visibility into their fields without needing to buy or manage the technology themselves: AvidWater handles it all, down to initiating and overseeing autonomous irrigation events. This full-service model aligns costs with outcomes and makes advanced water management more accessible to farms of all sizes.
Exyn Technologies
Exyn Technologies develops aerial and handheld autonomy solutions that collect 3D spatial data in complex, high-risk environments where GPS and human access are limited. Their flagship system, the ExynAero, is a drone equipped with LiDAR, SLAM, and proprietary autonomy software that allows it to fly and map spaces fully autonomously, without pilot control or prior knowledge of the environment. Complementing the airborne system is the ExynPak, a portable mapping tool used by workers on foot or mounted to vehicles for data collection in tunnels, buildings, or confined spaces. These systems generate dense 3D point clouds in real time, providing critical insights for industries like underground mining, construction, infrastructure inspection, and defense. Exyn’s autonomy stack has achieved Level 4 autonomy in aerial operations.
The company offers its technology through a hybrid HaaS model, designed to balance flexibility and access with long-term value. Clients can choose from configurable packages that bundle hardware, software, and support services under one to three-year contracts. These packages include training, maintenance, and over-the-air software updates—ensuring the technology evolves as customer needs grow. While clients own or lease the physical systems depending on the contract, the operational experience is service-driven, with Exyn maintaining the autonomy software stack and providing dedicated technical support. This hybrid approach allows mining companies, contractors, and survey teams to integrate high-autonomy systems into their workflows without the risk and overhead of full system ownership.